Logistics Coordinator

1 month ago

Burlington, Ontario, Canada First Transit Canada Full time
Job Title: Dispatcher

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

Key Responsibilities:
  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Take all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations
Requirements:
  • 3-5 years' experience
  • Class B License Required
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate

First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.

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