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Culinary Department Manager

2 months ago

Burnaby, British Columbia, Canada HiFive Chicken Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at HiFive Chicken. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food preparation and presentation.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
  • Staff Management: Hire and manage food service staff, ensuring that the right people are in the right roles to deliver exceptional customer experiences.
  • Quality Control: Ensure that food and service meet our high quality control standards, maintaining the highest level of customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory is always up-to-date and optimized.
  • Logistics: Supervise and check the delivery of food trolleys, ensuring that our food is always fresh and of the highest quality.
  • Scheduling: Establish work schedules that meet the needs of our business, ensuring that our staff are always available to deliver exceptional service.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills