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Outside Sales Professional

2 months ago

Banff, Alberta, Canada SkiBig3 Full time

About SkiBig3

SkiBig3 is a leading winter ski experience provider, connecting visitors from around the globe with unique and rare experiences in the Canadian Rockies. Our mission is to respect our mountain environment, work collaboratively with diverse individuals, and share our passion for Banff National Park.

Job Summary

We are seeking a highly motivated and experienced Sales Agent to join our team for the 24/25 winter season. As a Sales Agent, you will be responsible for developing and implementing sales strategies to drive revenue growth and exceed sales targets.

Key Responsibilities

  • Develop and execute sales plans to achieve revenue growth and exceed sales targets
  • Build and maintain relationships with local hotels, businesses, and travel organizations to drive sales
  • Develop and implement sales strategies to promote SkiBig3 Pass Perks program
  • Provide exceptional customer service to groups and travel organizations
  • Collaborate with resort teams to ensure seamless group logistics and fulfillment
  • Communicate with resort teams to ensure they are aware of all groups coming in and any requirements
  • Support FAM communications and event planning
  • Sell and provide onsite assistance for MCIT
  • Assist with travel support for club/council trade events/consumer events
  • Distribute collateral to confirmed groups and travel shows

Requirements

  • Previous administrative experience required, displaying the highest level of attention to detail
  • Demonstrated experience in a resort-based reservations/inbound call center environment an asset
  • Previous Sales experience – Travel/Tourism industry highly regarded
  • Exceptional communication skills and phone manner
  • Superior organizational and time management skills with ability to independently manage own time
  • Demonstrated computer skills - strong knowledge of Microsoft suite (Outlook, Word, Excel), knowledge of reservations systems is an asset
  • Previous customer service experience - Friendly, outgoing, excellent guest service skills
  • Ability to work in a team environment
  • Proven ability to learn and adapt quickly to changing work environments

Other Requirements

  • Legally entitled to work in Canada
  • Must reside in the Bow Valley
  • Driver's License
  • Ability to travel

Compensation and Benefits

  • Job Types: Full-time, Seasonal
  • Contract length: 8 months
  • Pay: $20.50 per hour
  • Expected hours: 37.5 per week
  • Additional pay: Retention bonus
  • Casual dress
  • Company events
  • Store discount