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Benefits Strategy Specialist
2 months ago
About the Role
CA007 Mercer (Canada) Limited is seeking a highly skilled Health & Benefits Consultant to join our team as a SME Facility Portfolio Solution Manager. As a key member of our Health Practice, you will lead strategic consulting engagements with small to medium-sized employers regarding their group insurance benefits plans.
Key Responsibilities
- Drive and execute the MMB facilities strategy for our Small to Mid-Size clients across Canada.
- Manage a portfolio of business, focusing on client servicing, renewals, marketing of group benefits, plan monitoring, and expansion into our One-Stop-Shop for mid-market clients.
- Report into the SME National Leader to collaborate, report, and refine dedicated SME solutions for the market segment.
- Manage different projects from start to finish, including renewal, request for proposals, redesign, program implementation, financial projections, etc.
- Participate in delivering impactful solutions for organizations of any size and varied industries, leveraging our dedicated solutions for this market segment and pre-negotiation carrier arrangements.
- Ensure the quality of deliverables and respect of timelines.
- Develop budgets and prepare invoices.
- Act as the client's primary contact for the work and preparation/delivery of results.
- Act as an intermediary between clients and insurers.
- Provide expert advice and strategic support for project management.
- Work with Mercer subject matter experts to help clients with complex situations that require additional research or discussion.
- Delegate and oversee the work of more junior team members.
What's in it for You?
- A company with a strong brand and strong results to match.
- A competitive compensation package, full benefits package starting on day one, including medical, dental, vision, STI, LTI, life insurance, and a generous employer-matched pension plan.
- Generous time off allowances, including vacation days, floating holidays, and personal days.
- Access to our employee resource groups, providing career growth and mentoring opportunities with counterparts in industry groups and client organizations.
- Hybrid positions, providing the opportunity to work from both in the office and your home.
We Will Count on You to:
- Provide important feedback on the SME Facility solutions to the SME National Leader to improve nationwide consultant adoption and link into leadership strategic priorities.
- Be part of the SME National Team and assist with quote requests to dedicated facilities for this market segment.
- Validate and compare premiums for group benefit plans under vendor renewals, quotes, or benchmarking exercises with other companies in the industry.
- Deliver experience monitoring reports to clients and identify and articulate the impact of any unusual activity or recent changes.
- Deliver and explain financial statements of group insurance plans and review the financial agreement to suit the client needs.
- Analyze cost drivers by reviewing client's utilization data and looking for year-over-year trends or comparisons to external benchmarks using data provided from client's vendor reports or raw data from external databases.
- Perform technical reviews of any of the above when prepared by a junior member of a client team.
- Gather necessary data from the vendor or client; review to ensure it is complete, accurate, and reasonable; and review data prepared by a junior team member for use in basic or advanced financial analyses.
- Work with your client teams to develop recommendations and reporting for clients based on the client team's analysis.
- Provide coaching and guidance to junior members of client teams.
What You Need to Have
- BA degree in commerce, business, economics, finance, actuarial science, mathematics, statistics, or human resources equivalent.
- 8+ years of relevant experience in group insurance.
- Have or be working towards a relevant insurance license.
- Understanding of employee benefit plans and current healthcare issues.
- Superior analytical, strategic planning, communication, and listening skills.
- Excellent organizational and project management skills with the ability to prioritize and handle multiple and complex tasks in a demanding work environment.
- Ability to manage, motivate, and mentor more junior-level staff.
- Bilingual (English/French).
What Makes You Standout
- Track record in customer service and managing multiple and concurrent client deliverables.
- Ability to communicate health and benefit-related concepts to a broad range of clients and prospects.
