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Retail Store Manager

2 months ago


Oshawa, Ontario, Canada 1553114 Ontario LTD. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1553114 Ontario LTD. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales staff, including apprentices, stages hands, and design team members, to ensure they are meeting sales targets and providing exceptional customer service.
  • Sales Floor Management: Assign sales staff to duties, authorize payments by cheque, and order merchandise to ensure the store is well-stocked and running efficiently.
  • Inventory Management: Organize and maintain inventory, including receiving and processing shipments, and ensuring accurate stock levels.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive growth.
  • Team Development: Supervise and co-ordinate activities of workers, including office and volunteer staff, to ensure a positive and productive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail management role.
  • Skills: Excellent communication and interpersonal skills, flexibility, and the ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Supportive Work Environment: A supportive and inclusive work environment that values diversity and promotes a positive work-life balance.