Chief Technology Strategist

2 months ago

Old Toronto, Ontario, Canada Four Seasons Hotels Ltd Full time
About the Role

We are seeking a seasoned Enterprise Architect to join our team at Four Seasons Hotels Ltd. As a key member of our Technology Leadership Team, you will play a pivotal role in shaping and executing our Technology Roadmap in support of our strategic plan.

Key Responsibilities
  1. Strategic Planning and Architecture Design:
    • Collaborate with cross-functional stakeholders to understand business requirements, operational challenges, and evolving guest service demands.
    • Develop a comprehensive 5-8 year Enterprise Architecture and Technology Reference Architecture ensuring scalability, adaptability, and efficiency.
    • Ensure alignment to strategic plan initiatives, evolving guest demands, and technical currency.
    • Communicate architecture and guidelines to Solution, Platform, Data, and Security Architecture teams.
    • Enhance innovation processes to incorporate emerging technologies or evolving regional requirements.
  2. Risk Management:
    • Incorporate data protection, privacy, accessibility, and other emerging regional requirements into the enterprise architecture.
    • Maintain a risk register and measurement framework and continuously reassess. Report findings to Governance committees and/or the Senior Vice President, Infrastructure and Chief Information Security Officer.
  3. Documentation and Architectural Standards:
    • Create and maintain comprehensive documentation of the Enterprise Technology Architecture including design principles, guidelines, and standards.
    • Effectively communicate complex technical concepts to both technical and non-technical stakeholders.
    • Lead Technology Architecture function and ensure alignment with Solution, Platform, Data, and Security Architects.
    • Manage and maintain Enterprise Architecture dispensation process.
    • Participate as a member of the Technology Leadership Team.
  4. Vendor Alignment:
    • In partnership with Technology Leadership, ensure partner and vendor ecosystems are educated on Four Seasons enterprise technology architecture.
    • Establish strong relationships with vendor Product Management leadership and strive to influence product roadmap based upon Four Seasons' requirements.
  5. Industry Leadership:
    • Keep abreast of industry technology trends but strive to apply best practice capabilities from organizations servicing a similar customer demographic.
Requirements
  • Highly critical and analytical disposition.
  • High attention to detail and strong listening skills.
  • Natural curiosity and an ability to undertake creative exploration.
  • Great communication skills especially with senior executives.
  • Passion for Enterprise Architecture and Technology Innovation to achieve Business Outcomes and Business Alignment.
  • Demonstrable experience designing and publishing practical Reference Architecture.
  • Experience integrating with and guiding functional Architecture teams.
  • Ability to try new approaches, accept and acknowledge areas for improvement, refine, and iterate.
What We Offer
  • 5+ years of proven experience as an Enterprise Architect or in a similar international role.
  • 10+ years of experience in roles similar to Solution or Platform Architect.
  • 5+ years of experience presenting to Executive leadership.
  • Familiarity or experience with AI/ML technologies including implementation to solve specific use cases.
  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • Strong understanding of business processes and the ability to translate international business needs into technology solutions.
  • In-depth knowledge of enterprise-level systems, including applications, data, infrastructure, and security.
  • Strong understanding of Architecture frameworks (e.g., TOGAF, Zachman), certifications are preferred.
  • Enterprise Architecture design and governance.
  • Appreciation of modern software development processes.
  • Strong understanding of modern digital technology stacks.
  • Experience with contemporary Integration methodologies and toolsets.
  • Strong understanding Infrastructure-As-A-Service and Platform-As-A-Service solutions.
  • Experience with and appreciation of legacy application architectures (client/service, middleware, traditional high volume relational databases).
Work Arrangement

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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