Asset Protection Officer
2 months ago
Job Profile: Uniformed Asset Protection Personnel (Customer Service)
Antigonish Superstore is seeking an Uniformed Asset Protection Personnel (UAPP) to provide exceptional customer service and support to all internal and external customers.
Responsibilities:
• Provide friendly service and respond to Asset Protection initiatives.
• Collaborate with store teams to ensure a great shopping experience for customers.
• Respond to Gatekeeper alarms and receipt check as required.
• Assess safety hazards and take proper procedures to ensure customer safety.
• Escalate crisis or emergency situations in a timely manner.
• Maintain and submit daily, weekly, and monthly status reports.
Qualifications:
• Experience within a retail environment preferred.
• Ability to foster partnerships with store teams.
• Exceptional customer service skills with a talent for building relationships.
• Professional, friendly, and approachable demeanor.
• Ability to remain calm in high tension situations.
• Ability to walk or stand in the same position for long periods.
• Ability to lift up to 50 lbs.
First Aid and CPR certified is an asset.
Accommodation is available upon request for applicants and colleagues with disabilities.
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