Customer Service Representative
4 weeks ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Neoteric Marketing Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.
Key Responsibilities- Client Communication: Respond to client inquiries via phone, email, or in-person, providing accurate and timely information about our services.
- Service Delivery: Assist clients in selecting the most suitable services for their needs, ensuring a seamless experience from start to finish.
- Issue Resolution: Address and resolve any client complaints or concerns in a professional and courteous manner.
- Administrative Support: Perform general administrative tasks, such as data entry, filing, and maintaining accurate records.
- Education: No degree, certificate, or diploma required.
- Experience: Willingness to train and learn our services and processes.
- Language: Fluency in English.
- Work Hours: 34 hours per week.
Neoteric Marketing Inc. is a dynamic and innovative marketing firm dedicated to delivering exceptional results for our clients. We are committed to fostering a positive and inclusive work environment that encourages growth and development.
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