Customer Service Representative

4 weeks ago


Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Neoteric Marketing Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Client Communication: Respond to client inquiries via phone, email, or in-person, providing accurate and timely information about our services.
  • Service Delivery: Assist clients in selecting the most suitable services for their needs, ensuring a seamless experience from start to finish.
  • Issue Resolution: Address and resolve any client complaints or concerns in a professional and courteous manner.
  • Administrative Support: Perform general administrative tasks, such as data entry, filing, and maintaining accurate records.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Willingness to train and learn our services and processes.
  • Language: Fluency in English.
  • Work Hours: 34 hours per week.
About Us

Neoteric Marketing Inc. is a dynamic and innovative marketing firm dedicated to delivering exceptional results for our clients. We are committed to fostering a positive and inclusive work environment that encourages growth and development.



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