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IT Solutions Advisor I

2 months ago


Halifax, Nova Scotia, Canada Intact Financial Corporation Full time

Intact Financial Corporation is seeking an IT Support Consultant I to enhance their team. This position is ideal for individuals who are enthusiastic about facilitating technological functions and thrive in a team-oriented atmosphere.

Position Overview:

  • Serve as a technical advisor to users, assess requirements, and suggest implementation strategies.
  • Assist in managing middleware and intricate application ecosystems.
  • Deliver specialized assistance for telecommunication systems.
  • Plan, install, configure, and upgrade software components in accordance with company protocols.
  • Foster and sustain collaborative relationships.
  • Contribute to optimizing operations and developing user reference materials.

Qualifications:

  • Bachelor's degree or college diploma in a relevant field, or equivalent education and experience.
  • 1-3 years of experience in providing technical support for services, products, and solutions.
  • Familiarity with ITIL practices and incident management processes.
  • Proven skills in end-user support, problem resolution, and effective communication.
  • No prior Canadian work experience is necessary, but eligibility to work in Canada is required.

Perks:

  • Financial incentives program
  • Employee Share Purchase Plan
  • Flexible pension and benefits offerings
  • Adaptable work arrangements
  • Wellness account promoting an active lifestyle
  • Learning and development opportunities within the workplace
  • Community engagement initiatives

Intact values diversity and is committed to fostering an inclusive work environment. If you require specific accommodations during the recruitment process, please inform us.