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Customer Service Representative

2 months ago

Lacombe, Canada Federated Co-operatives Limited Full time

Job Summary:

We are seeking a highly motivated and customer-focused Liquor Clerk to join our team at Federated Co-operatives Limited. As a Liquor Clerk, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Ensure all customers are pleasantly welcomed and assisted with their shopping needs.
  • Share product knowledge and provide advice to customers on liquor products.
  • Process sale transactions in an accurate and efficient manner.
  • Receive, unpack, and display merchandise in a visually appealing manner.
  • Perform opening and closing duties, including counting and reconciling cash and inventory.
  • Ensure compliance with Federated Co-operatives Limited's policies and procedures.
  • Maintain a clean and safe work environment, including adhering to health and safety protocols.
  • Perform other duties as assigned by the manager.

Requirements:

  • 18 years of age.
  • Valid ProServe certification.
  • Excellent communication and customer service skills.
  • Previous retail experience is an asset.
  • Ability to work independently and as part of a team.
  • Ability to lift 50 lbs. consecutively.

Total Rewards:

  • Loyalty Discount Program.
  • Employee and Family Assistance program.
  • Team Member Volunteer program.
  • Long Term Service Awards.
  • Career and development opportunities.

About Us:

Federated Co-operatives Limited is a leading retailer in the liquor industry, committed to providing a supportive and inclusive work environment. We are COR certified and dedicated to providing a safe working environment for our team members and customers.