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Retail Operations Supervisor
2 months ago
The Retail Operations Supervisor is responsible for overseeing daily store activities and ensuring a high level of customer satisfaction. This role involves managing staff, maintaining inventory, and driving sales performance.
Key Responsibilities- Staff Management: Allocate tasks to sales personnel and supervise their performance.
- Customer Service: Handle merchandise returns and address customer inquiries and complaints effectively.
- Sales Performance: Actively engage in selling products and achieving sales targets.
- Reporting: Compile and present reports on sales performance, inventory levels, and personnel issues.
- Inventory Control: Organize and oversee stock management to ensure availability of products.
- Team Coordination: Direct and coordinate the activities of the store team to optimize efficiency.
- Education: Completion of secondary school is required.
- Experience: A minimum of 1 month and up to 7 months of relevant experience in a retail environment.
- Employment Type: Permanent position.
- Language: Proficiency in English is required.
- Work Hours: Expected to work between 35 to 40 hours per week.
