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Food Service Manager

1 month ago

Victoria, British Columbia, Canada Good Earth Coffeehouse Capital Park Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Good Earth Coffeehouse Capital Park. As a key member of our management team, you will be responsible for overseeing the daily operations of our coffee shop, ensuring exceptional customer service, and maintaining a high level of quality in our food and beverage offerings.

Key Responsibilities:
  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays and delivery of food trolleys
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand for extended periods and perform manual tasks
Work Environment:

Our coffee shop is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to stand for extended periods and perform manual tasks. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.