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Sales Operations Manager

2 months ago


Burnaby, British Columbia, Canada Tapestry Full time

We are seeking a skilled professional to become a part of our team at Kate Spade New York, a brand celebrated globally for its distinctive style and optimistic femininity. As a member of the Tapestry family, we are committed to values of optimism, innovation, and inclusivity.

Position: Retail Store Manager

Role Overview: In the capacity of Retail Store Manager at Kate Spade New York, you will play a pivotal role in steering business strategies, delivering outstanding customer experiences, and enhancing brand value. Your leadership capabilities will be crucial in driving financial performance and nurturing a high-performing sales team that embodies the brand ethos. Additionally, you will be responsible for ensuring operational excellence and maintaining the visual merchandising standards of the store.

  • Create and implement strategies to attract and retain a loyal customer base
  • Meet and exceed store productivity and sales objectives
  • Lead and mentor sales team members to foster growth and development
  • Enhance brand visibility and convey brand values to customers

Qualifications:

  • At least 3 years of managerial experience in luxury retail or related fields
  • Excellent interpersonal skills and proven leadership abilities
  • Capability to assess market trends and make informed strategic choices
  • Familiarity with retail management software and proficiency in Microsoft Office

Key Competencies:

  • Results Orientation
  • Customer-Centric Approach
  • Innovative Thinking
  • Strong Interpersonal Skills
  • Adaptability and Quick Learning
  • Resilience
  • Comfort with Uncertainty

If you possess a passion for retail, a creative outlook, and excel in a fast-paced environment, we invite you to consider this opportunity. Kate Spade is an equal opportunity employer dedicated to attracting and nurturing exceptional talent.