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Shift Manager

2 months ago


Kelowna, British Columbia, Canada Fresh Slice Pizza Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at Fresh Slice Pizza. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant.

Key Responsibilities
  • Operations Management: Establish and implement efficient methods to meet work schedules, ensuring seamless service delivery to our customers.
  • Team Supervision: Supervise and coordinate the activities of our food preparation and service staff, providing guidance and support as needed.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring they have the skills and knowledge required to excel in their roles.
  • Inventory Management: Estimate and manage ingredient and supply requirements for meal preparation, ensuring we have the necessary resources to meet customer demand.
  • Quality Control: Ensure that food and service meet our high quality control standards, maintaining a clean and safe environment for our customers.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring their experience with Fresh Slice Pizza is positive.
  • Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and development.
  • Health and Safety: Ensure that health and safety regulations are followed, maintaining a safe working environment for all staff.
  • Budgeting: Assist in budget preparation, providing financial insights to inform business decisions.
  • Leadership: Perform same duties as workers supervised, demonstrating leadership and a willingness to roll up your sleeves when needed.
Support for Newcomers and Refugees
  • Community Engagement: Participate in government or community programs that support newcomers and refugees, promoting social and labour market integration.
  • Settlement Support: Assist with immediate settlement needs, such as housing, transportation, and childcare, ensuring a smooth transition for newcomers and refugees.
  • Language Training: Support language training and skills development, facilitating access to community resources and promoting social inclusion.
  • Credential Recognition: Support newcomers and refugees with foreign credential recognition, helping them to integrate into the workforce.
Support for Youth
  • Youth Employment: Participate in government or community programs that support youth employment, promoting social and labour market integration.
  • On-the-Job Training: Offer on-the-job training tailored to youth, providing valuable work experience and skills development.
  • Cultural Competency: Provide awareness training to employees, creating a welcoming work environment for youth.
Support for Indigenous People
  • Cultural Competency: Participate in government or community programs that support Indigenous people, promoting social and labour market integration.
  • Cultural Awareness: Provide cultural competency training and awareness training to all employees, creating a welcoming work environment for Indigenous workers.
  • Elder Support: Facilitate access to Elders who can offer support and guidance to Indigenous workers, promoting cultural understanding and respect.