Site Reliability Engineer

4 weeks ago


Mississauga, Ontario, Canada Synechron Full time
Job Title: Site Reliability Engineer

At Synechron, we are seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the scalability, reliability, and resilience of our software systems.

Key Responsibilities:
  • Design, develop, and implement software systems that are highly available, scalable, and self-healing.
  • Manage and support OpenShift/Kubernetes clusters, ensuring their reliability and efficiency.
  • Develop and maintain CI/CD pipelines using tools such as Jenkins, uDeploy, and ECS to automate testing and deployment processes.
  • Monitor system performance, troubleshoot issues, and implement strategies to ensure optimal system health.
  • Collaborate with development teams to understand their needs and provide production support.
  • Facilitate incident management, post-mortem analysis, and implement preventative measures to reduce downtime.
  • Understand and manage cloud-based resources effectively, optimizing for cost and performance.
  • Provide on-call support for production environments, responding to incidents and emergencies.
Requirements:
  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
  • Solid experience with container orchestration systems such as OpenShift and Kubernetes.
  • Proficiency in CI/CD tools like Jenkins, uDeploy, and familiarity with ECS.
  • Experience with infrastructure as code, configuration management tools, and cloud services.
  • Strong scripting and automation skills using languages such as Python, Bash, or similar.
  • Familiarity with network storage solutions like SONIC NAS/Objects.
  • Knowledge of Citi-specific tools and processes is a plus (Lightspeed, CMPs, EEMS, ServiceNow).
  • Excellent problem-solving skills, ability to perform root cause analysis, and proactive prevention strategies.
  • Strong communication and collaboration skills, with a focus on cross-team coordination and sharing best practices.
What We Offer:
  • A multinational organization with 55 offices in 20 countries and the possibility to work abroad.
  • 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
  • Flexible hybrid policy to fit your schedule.
  • RRSP with employer's contribution up to 4%.
  • A higher education certification policy.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting-edge projects at the world's leading tier-one banks, financial institutions, and insurance firms.
  • A truly diverse, fun-loving, and global work culture.
Nice to Have:
  • AI/ML good to have.
  • Finance background.

Synechron is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to fostering an inclusive culture and promoting equality, diversity, and an environment that is respectful to all.



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