Food Service Supervisor

6 days ago

Golden, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff to ensure efficient service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards by conducting regular quality checks and addressing any issues promptly.
    • Provide exceptional customer service by responding to customer complaints and resolving issues in a timely and professional manner.
  • Inventory Management and Reporting
    • Estimate ingredient and supply requirements to ensure adequate stock levels.
    • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management decisions.
    • Prepare and submit reports to management on a regular basis.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service environment.
  • Work Conditions and Physical Capabilities
    • Ability to work in a fast-paced environment and under pressure.
  • Health and Financial Benefits
    • Dental plan, health care plan, vision care benefits, and life insurance.
  • Work Schedule
    • 32 hours per week.
Language

English is the primary language of communication in this role.

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