Hotel Receptionist

As a Front Desk Hotel Clerk, you will play a crucial role in ensuring a pleasant experience for our guests at Canadas Best Value Inn & Suites. Your responsibilities will encompass a variety of tasks aimed at providing exceptional customer service and maintaining the smooth operation of the front desk.

• Guest Registration: Welcome arriving guests and efficiently assign rooms to ensure a seamless check-in process.
• Information Provider: Offer comprehensive information regarding hotel amenities and services to enhance guest satisfaction.
• Administrative Duties: Perform clerical tasks such as faxing, filing, and photocopying to support daily operations.
• Communication: Answer phone calls and relay messages promptly to ensure effective communication.
• Assistance: Provide support to clients and guests with special requirements to ensure their needs are met.
• Housekeeping Support: Carry out light cleaning and housekeeping tasks to maintain a tidy environment.
• Customer Service: Deliver outstanding customer service to enhance the overall guest experience.

The role requires:

• Attention to Detail: A keen eye for detail to ensure accuracy in all tasks.
• Fast-Paced Setting: Ability to thrive in a dynamic and fast-paced work environment.
• Physical Stamina: Capability to stand for extended periods while performing duties.

To be successful in this position, candidates should possess:

• Client Focus: A strong commitment to meeting the needs of guests.
• Communication Skills: Excellent verbal communication skills to interact effectively with guests and team members.
• Organizational Skills: Ability to stay organized and manage multiple tasks efficiently.

While prior experience is considered an asset, it is not mandatory. This position offers a permanent employment opportunity with a standard work schedule of 40 hours per week in an English-speaking environment.