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Retail Store Manager

2 months ago


Sarnia, Ontario, Canada Sally Beauty Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Sally Beauty. As a key member of our management team, you will be responsible for leading a team of sales associates and ensuring that our store meets or exceeds sales goals.

Key Responsibilities
  • Customer Experience: Manage talent, inspire your team, and ensure every customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
  • Store Operations: Oversee all store operations, including maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
  • Safety and Security: Protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • Store Appearance: Ensure your store always looks its best.
Requirements
  • At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
  • Previous experience in operational, financial, and performance management.
  • Cosmetology license is a plus – but not required.
  • Must be 18 years of age or older.
  • Passion for all things hair and beauty.
Working Conditions
  • Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
  • May be exposed to fumes and odors upon occasion.
  • The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes.