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Data Center Operations Manager

2 months ago


SaintHyacinthe, Quebec, Canada Intact Financial Corporation Full time

About the Role

We are seeking a highly skilled manager with a strong background in Information Technology and Data Center Operations to lead our teams in a fast-paced, dynamic environment.

The successful candidate will oversee the day-to-day operations of three teams, ensuring they are functioning effectively and meeting the company's operational and strategic goals.

This role requires a hands-on approach, strategic thinking, and a strong desire to ensure the success of our teams and company.

Key Responsibilities

  • Direct Management: Lead the data center program in alignment with business needs and IT infrastructure strategy.
  • Technical Leadership: Lead the team responsible for installing, managing, and supporting equipment in our data centers and server rooms.
  • HR Management: Manage all aspects of human resources for the team members you serve, including recruitment, performance management, training, coaching, and talent development.
  • Financial Management: Contribute to the creation and management of your teams' budgets, ensuring that all financial metrics are met.
  • Escalation Point: Act as the primary escalation point for any challenges that arise within your area of responsibility.

Requirements

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Proven experience in Data Center Operations, IT Operations, or similar leadership role.
  • Excellent knowledge of technical management, information analysis, and of computer hardware/software systems.
  • Experience with cloud technologies and hybrid cloud environments.
  • Strong understanding of human resource management principles.
  • Experience with budget and business operations management.
  • Strong problem-solving and decision-making skills.
  • Excellent written and verbal communication skills.
  • Strong leadership and organizational abilities.
  • Bilingual (French and English): Need to interact on a regular basis with English-speaking colleagues across the country.

What We Offer

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.