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Retail Sales Team Leader

3 months ago

West St Paul, Canada H-Authentica Inc. Full time
Position Overview

As a Sales Operations Supervisor at H-Authentica Inc., you will play a crucial role in overseeing the daily operations of our retail environment. Your leadership will ensure that our sales team is well-equipped to meet customer needs and achieve sales targets.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is required.
Work Environment

This position is set within a dynamic retail business atmosphere, where adaptability and quick decision-making are essential.

Key Responsibilities
  • Supervise and mentor staff, including apprentices and sales associates.
  • Delegate tasks and responsibilities to sales personnel.
  • Recruit, train, and develop team members to enhance their skills.
  • Manage inventory and order merchandise as needed.
  • Create and implement work schedules for the sales team.
  • Engage in direct sales activities and assist customers.
  • Compile and analyze reports on sales performance and team dynamics.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Maintain organized inventory and oversee daily operations.
  • Coordinate activities among team members to ensure smooth operations.
Supervisory Scope

You will be responsible for supervising a team of 5-10 individuals.

Work Conditions
  • Fast-paced and high-pressure environment.
  • Ability to meet tight deadlines.
  • Requires attention to detail and the ability to distinguish between colors.
Personal Attributes
  • Strong organizational skills and accuracy.
  • Client-focused with excellent interpersonal abilities.
  • Effective oral communication skills.
  • Team-oriented with a proactive approach.
  • Good judgment and multitasking capabilities.
  • Adaptable to changing situations.
Experience Requirements

A minimum of 2 to less than 3 years of relevant experience is required.

Benefits
  • Comprehensive health benefits including dental, healthcare, and vision care plans.
  • Performance-based bonuses.
  • Permanent employment opportunity.
  • Full-time position with 40 hours per week.