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Cloud Solution Architect

2 months ago

Ottawa, Ontario, Canada Microsoft Full time
Overview

We are seeking a highly skilled Cloud Solution Architect - Developer Advocate to join our team at Microsoft Canada. As a key member of our Customer Experience & Success organization, you will play a critical role in empowering customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships.

Responsibilities
  • Act as the voice of the customer, driving feedback into engineering to inform product development and improve customer satisfaction.
  • Coordinate Microsoft Developer delivery to improve customer engagement and accelerate solution delivery by augmenting customer/partner people gaps.
  • Support customer skilling as a trusted technical advisor to ensure readiness, facilitate technical discussions to help enable health and resiliency of cloud solutions.
  • Ensure customer solutions exhibit performance, security, scalability, maintainability, and reliability upon deployment.
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
  • 4+ years of experience in Agile, DevOps, and/or Platform Engineering experience, promoting best practices in iterative development, streamlining software delivery, and building effective cloud-based platforms.
  • Active Canadian Government Secret Clearance or the ability to secure Secret Clearance with the Canadian Industrial Security Directorate (CISD) of Public Services and Procurement Canada.
Preferred Qualifications
  • 4+ years' experience working in a customer-facing role (e.g., internal and/or external).
  • 4+ years' experience working on technical projects.
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
  • Demonstratable Leadership - This role requires strong communication skills and executive presence with confidence to navigate varying levels of customer situations.
  • Microsoft and/or competitor equivalent (e.g., AWS) certification in relevant developer technologies.
  • Proficient in.Net, Java, or Python with associated frameworks.
  • Experience with MS Developer tools such as Visual Studio, VSCode, Azure DevOps, GitHub, GitHub Copilot, and/or competitive tooling.
  • Experience with scalable architectures using Azure App Service, API Management, serverless technologies, container orchestration (e.g., Kubernetes, Cloud Foundry etc.), Microservice frameworks etc.
Benefits
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect