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Motel Operations Manager

2 months ago

Hope, Canada L&Z RESORT COMPANY LTD Full time
About the Role

We are seeking a highly skilled and experienced Motel Manager to join our team at L&Z Resort Company Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our motel, ensuring that our guests receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management
    • Develop and implement policies and procedures for daily operations
    • Recruit, train, and supervise staff to ensure excellent customer service
    • Conduct performance reviews and provide feedback to staff
  • Financial Management
    • Prepare budgets and monitor revenues and expenses
    • Negotiate with suppliers for the provision of materials and supplies
  • Marketing and Sales
    • Develop and implement marketing plans to attract new customers
    • Negotiate with clients for the use of facilities
  • Customer Service
    • Ensure that all guests receive exceptional service and that their needs are met
    • Address customer complaints or concerns in a professional and timely manner
  • Administrative Tasks
    • Perform front desk duties, including check-in and check-out procedures
    • Organize and maintain inventory of supplies and equipment
Requirements
  • Education
    • Master's degree in a related field, such as hospitality or business administration
  • Experience
    • At least 2 years of experience in a management role, preferably in the hospitality industry
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and meet tight deadlines
    • Attention to detail and ability to multitask
Working Conditions

The successful candidate will be required to work in a fast-paced environment with tight deadlines. They will be expected to work a combination of sitting, standing, and walking throughout the day.

Language and Work Term

The language of work is English, and the work term is permanent. The successful candidate will be required to work 40 hours per week.