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Food Service Operations Manager

2 months ago

Mill Bay, Canada Spicecraft Limited Full time
About the Role

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Spicecraft Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our food service staff.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless operations and high-quality service delivery.

Supervise and Coordinate Staff Activities

Lead and manage a team of staff who prepare and portion food, providing guidance and support to ensure excellent service standards.

Train and Develop Staff

Provide comprehensive training to staff on job duties, sanitation, and safety procedures, ensuring they have the necessary skills to excel in their roles.

Financial Management

Prepare and manage budgets, cost estimates, and financial reports to ensure the efficient operation of our food service department.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, ensuring excellent customer satisfaction.

Work Environment

Work in a fast-paced food service environment, with a focus on providing exceptional service to our customers.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service management role
Language and Work Environment
  • Work Language: English
  • Hours: 32 to 40 hours per week