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Mortgage Risk Analyst
3 months ago
Join Coast Capital Savings in shaping a brighter financial future.
As a member-focused cooperative, we are dedicated to assisting our members in achieving their financial aspirations and overcoming challenges. With a legacy spanning over 80 years, we proudly serve nearly 600,000 members and reinvest 10% of our profits back into the community, amounting to nearly $90 million since 2000. We believe that the success of our members directly contributes to the well-being of our communities.
Position Type: Fixed-term contract for 6 months
Work Arrangement: Hybrid
Salary Range: $63,000 - $75,000
Role Overview:
As a Mortgage Underwriter, you will be instrumental in evaluating and underwriting credit applications submitted by Mobile Mortgage Specialists and External Brokers. Your expertise will guide the approval of qualified loans while maintaining a balance between risk management and corporate production objectives. You will serve as a vital resource for Coast Capital Savings (CCS) mobile partners, offering insights on credit risk evaluation, deal structuring, and overall loan presentation.
Key Responsibilities:
- Provide mentorship and training to colleagues, fostering knowledge sharing and enhancing team collaboration.
- Build and maintain strong relationships with Mobile Mortgage Specialists and External Brokers to ensure exceptional service delivery.
- Collaborate with the sales team to guarantee:
- An outstanding member experience.
- Innovation and growth within the Retail Credit Department and CCS, exploring creative solutions to meet members' credit needs while ensuring a positive customer experience.
- Operational excellence within the Retail Credit Department and CCS.
- Stay informed on industry trends and emerging fraud risks to safeguard CCS against potential threats in credit approvals.
- Analyze risk and pricing trends in loan applications, recommending policy adjustments to balance production, risk, and profitability.
- Achieve proficiency in Filogix and Link Lender systems.
- Maintain a comprehensive understanding of external product providers (e.g., CMHC, Genworth, CRI).
- Ensure compliance with CCS lending guidelines, corporate policies, and external partner requirements during the underwriting process.
- Recommend application and/or variance authority, providing sound rationale for any exceptions to corporate policy.
- Review and verify all documentation and calculations for accuracy and authenticity during the underwriting process, including updating the CALMS application.
- Communicate approvals through CALMS/Lending Highway to Mobile Mortgage Specialists or prepare commitment letters via Filogix/Link Lender for External Brokers.
- Coordinate with Fulfillment Branch lenders to ensure clear and timely Fulfillment Instructions.
- Package documents and submit them to Lending Operations promptly.
- Work closely with Mobile Mortgage Specialists and External Brokers to provide guidance on deal structuring and necessary adjustments to align with CCS's mission of enhancing the financial well-being of our members while adhering to sound risk practices.
- Deliver decisions within established service level agreements.
Candidate Profile:
- A minimum of 4 years of experience in lending, with a solid understanding of all facets of Retail Lending, including specialty lending and unsecured loans.
- High School Diploma plus completion of a Diploma Program in Business Administration or a related field.
- Thorough knowledge of CALMS and the Lending Highway.
- Proficiency in T24 Banking system as it pertains to lending products and demand accounts.
- Strong skills in PC usage and MS Office applications, including Outlook, Word, and Excel.
- Experience with Filogix/Link Lender is advantageous.
- Familiarity with Mobile Mortgage Specialist and External Broker applications is essential.
- Demonstrated organizational skills with the ability to prioritize and manage multiple tasks effectively.
- A collaborative mindset, capable of thriving in a dynamic and occasionally high-pressure environment.
- Exceptional interpersonal skills with the ability to communicate respectfully and effectively in both written and verbal forms.
- Capability to underwrite deals without direct interaction with borrowers.
- Skill in assessing the reliability of information provided in support of applications.
- Aptitude for detecting fraud or illegal activities related to income, documentation, or collateral.
- Ability to represent CCS's interests professionally and confidently with third parties when necessary.
- Competence in resolving complex applications and situations while ensuring a positive member experience, regardless of the final credit decision.
Commitment to Equity, Diversity & Inclusion:
At Coast Capital, we recognize that potential exists in everyone. We are dedicated to fostering inclusive futures for all, including our employees. If you are enthusiastic about this opportunity but feel your experience may not perfectly align with every qualification, we encourage you to apply. You may be the ideal candidate for this or other roles at Coast Capital.
We are committed to equity, diversity, and inclusion and strongly encourage applications from Indigenous Peoples, Black and racialized individuals, persons with disabilities, members of diverse sexual and gender identities, and women. We value candidates who demonstrate a commitment to these principles, as diverse perspectives enhance our organization and community.
We strive to provide an accessible experience for candidates with varying abilities. If you require accommodations, please let us know, and we will work with you to meet your needs.
Why Choose Coast Capital Savings?- Purpose-Driven Approach: Our purpose guides every decision we make, influencing the advice we provide, the products we develop, and the programs we implement to support our employees and communities.
- Focus on Inclusion: We prioritize equity, diversity, and inclusion, continuously assessing our progress and striving for improvement. We cultivate a culture where everyone feels safe to be their authentic selves.
- Career Development: We are committed to nurturing our employees' growth and promoting from within. Many of our team members have built long-lasting careers with Coast Capital, advancing from entry-level positions to leadership roles.
- Flexible Work Environment: In response to changing work dynamics, we offer flexible work arrangements tailored to the nature of each role.
- Customizable Benefits: Our comprehensive benefits package allows you to choose options that best suit your and your family's needs.
- Retirement Planning: We care for our employees' futures by offering a choice between defined contribution or defined benefit pension plans.
- Financial Benefits: Employees enjoy significant savings on mortgages and auto loans through our competitive benefits.
- Recognition of Excellence: We celebrate achievements throughout the year, fostering a culture of appreciation and recognition.
- Award-Winning Culture: We are proud to be recognized as a Platinum member of Canada's Best Managed Companies and have received accolades for our corporate culture.
- Community Investment: We reinvest 10% of our profits back into the community, believing that our success should benefit those around us.
- Volunteer Support: Through our employee volunteer program, Coast Capital contributes $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.
