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Beauty Consultant

2 months ago

Markham, Ontario, Canada Hudson's Bay Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Beauty Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our beauty products to drive sales and revenue growth.

Key Responsibilities
  • Initiate service consultations by asking open-ended questions to understand customer preferences and needs
  • Build long-term partnerships with customers through strong relationships and follow-up on satisfaction of purchases
  • Promote sales of beauty products and provide information on new or existing products and services
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers
  • Leverage product knowledge to differentiate the service experience and consistently seek trend and product knowledge to act as an expert for customers
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs
  • Act with customers in mind, possess great networking and relationship management skills, and go above and beyond goals while supporting team objectives
Requirements
  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services
  • Good knowledge of various beauty products and services available
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application
  • Commitment to providing excellence in customer service and full flexibility with schedule (including evenings and weekends)
About Us

Hudson's Bay is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace that reflects the diversity of our customers and communities. If you require accommodations during the application or selection process, please let us know.