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**Store Operations Manager**
2 months ago
- Customer Service Excellence: Demonstrate a deep understanding of customer needs and build strong relationships that foster loyalty and retention.
- Team Leadership: Engage and motivate team members with a positive and supportive approach, promoting a culture of leadership and collaboration.
- Business Acumen: Exhibit a strong entrepreneurial spirit by continuously innovating and implementing process improvements to drive results and enhance store performance.
- Financial Management: Oversee financial management and budgetary development, ensuring the store meets its financial goals and objectives.
- Effective Communication: Communicate openly and with integrity, encouraging a transparent and supportive work environment that promotes trust and respect.
- Courageous Leadership: Lead with courage and confidence, fostering a culture of learning and growth that empowers team members to reach their full potential.
- Relationship Building: Build strong connections with staff and customers by putting people first and developing trusting relationships that drive business success.
- Continuous Improvement: Show a commitment to continuous learning and improvement through independent learning and encouraging the same in team members.
- Flexibility: Adapt to a flexible schedule to meet the needs of the retail environment and ensure seamless store operations.
- Experience: 5 years of retail management experience (an asset).
- Communication Skills: Excellent verbal and written communication skills.
- Customer Service Skills: Exceptional customer service skills with a passion for exceeding expectations.
- Technical Skills: Proficiency with technology, including Microsoft Office Suite, for project management, analysis, and problem-solving.
- Relocation: Willingness to relocate for exciting advancement opportunities within the organization.
- Safety Mindset: A safety mindset, ensuring a secure and compliant work environment.
- Education: An undergraduate degree is an asset.
- Benefits: Medical, dental, and vision benefits, along with RRSP matching and paid time off.
- Work Environment: An opportunity to bring your unique personality to our creative and fun store teams.
- Development Opportunities: Continuous learning through a personalized development plan.
- Growth Opportunities: Growth and development opportunities.
- Wellness Programs: Wellness programs, scholarships, and bursaries.
- Employee Assistance: Employee and family assistance plan.
- Employee Discounts: Employee discounts on products.
- Company Vehicle: A company vehicle for business use.
This is an inclusive and diverse work environment. We are committed to the principle of equal opportunity in our employment practices and to providing an environment free from discrimination and harassment for all employees, candidates, and customers.