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About Northern Property REIT

We are a leading real estate investment trust (REIT) dedicated to delivering exceptional results for our stakeholders. Our team is passionate about making a positive impact in the communities we serve.

Job Summary

We are seeking a highly skilled Property Administrator to join our Residential team in Inuvik, NT. As a key member of our operations team, you will play a critical role in ensuring the effective management of our properties.

Key Responsibilities

• Provide exceptional customer service to residents and prospective residents, responding to inquiries and resolving issues in a timely and professional manner.
• Manage the day-to-day operations of our property management offices, including coding payables invoices, setting up vendor accounts, and creating and closing purchasing orders.
• Process bank deposits, EFTs, and security deposit refunds, ensuring accuracy and compliance with company policies.
• Coordinate maintenance requests, ensuring they are handled in accordance with priority and properly input into our property management system.
• Audit Telelink work orders to ensure timely completion and quality of work.
• Maintain accurate and up-to-date resident files, including contact information and lease agreements.
• Prepare and send office correspondence, including resident letters, rent increases, and eviction notices.
• Validate utility bills and process chargebacks, ensuring accurate and timely payments.
• Perform ledger reconciliations and monthly postings, ensuring accurate financial records.
• Manage aged receivables, handle collection calls, and process RTDRS filings.
• Oversee office inventory and supplies, ensuring adequate stock levels and efficient use of resources.
• Receive and send mail and courier items, ensuring timely and secure delivery.
• Attend leasing meetings and prepare lease agreements for new tenant occupancy and renewals.
• Audit lease agreements to ensure compliance with company policies and regulations.
• Provide general customer service and maintain positive tenant relations.
• Perform other administrative duties as assigned by the Regional Manager.

Requirements

• Ability to work independently or in a team environment, with a strong focus on multitasking and prioritization.
• Previous administration experience, with a preference for property management experience.
• Knowledge of the Residential Tenancies Act and RTDRS filing system.
• Knowledge of Yardi Voyager, an asset management system.
• Intermediate level proficiency in MS Office suite.
• Excellent customer service skills and a pleasant demeanor.
• Ability to speak and write English fluently.
• Able to provide a criminal record free of relevant convictions.