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Shift Manager

2 months ago

Simcoe, Canada Domino's Pizza (Empire Pizza Group) Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Domino's Pizza (Empire Pizza Group). As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Address customers' complaints or concerns, ensure that food and service meet quality control standards, and maintain a clean and welcoming environment for customers.
  • Inventory and Supplies: Estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
  • Teamwork and Communication: Establish work schedules, supervise 3-4 people, and maintain open communication with staff and management.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment, with a focus on customer service and team management.
  • Skills: Excellent oral communication, client focus, efficient interpersonal skills, flexibility, and a team player attitude.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Financial Benefits: Bonus and group insurance benefits.
Support for Diversity and Inclusion
  • Support for Persons with Disabilities: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, provides awareness training to employees, and applies accessible and inclusive recruitment policies.
  • Support for Newcomers and Refugees: Supports social and labour market integration of newcomers and/or refugees, recruits newcomers and/or refugees, and offers mentorship programs.
  • Support for Youth: Offers on-the-job training tailored to youth and provides awareness training to employees.
  • Support for Veterans: Offers mentorship, coaching, and/or networking opportunities for Veterans.
  • Support for Indigenous People: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers and provides cultural competency training.
  • Support for Mature Workers: Applies hiring policies that discourage age discrimination and provides staff with awareness training.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities and offers mentorship programs.