Bilingual Case Manager

5 days ago


Toronto, Ontario, Canada Europ Assistance Full time

**Job Summary**

Europ Assistance Canada, a leading provider of travel assistance services, is seeking a highly skilled Bilingual Case Manager to join our team in Canada. As a key member of our Travel Assistance team, you will play a critical role in delivering exceptional customer service to clients in need of assistance while traveling abroad or within Canada.

**Key Responsibilities**

  • Identify clients' primary needs and provide value-added advice to ensure effective claim management.
  • Initiate travel insurance claims, ensuring accurate contact information, travel dates, loss dates, and reserves.
  • Respond to clients' primary needs, capturing all claim-specific information and providing insurance benefits and claim information.
  • Support new and existing claimants with the claim filing process and required documentation.
  • Refer clients for medical care when necessary.

**Requirements**

  • Fluency in French (additional languages are an asset).
  • Availability for all shifts, dependent on business needs.
  • Hybrid/Remote work arrangement.

**About Europ Assistance Canada**

Europ Assistance Canada Services Inc. is an equal opportunities employer and supports all accommodation requests from applicants with disabilities.



  • Old Toronto, Ontario, Canada Foresters Financial Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Bilingual Case Manager to join our team at Foresters Financial Services, Inc. As a Bilingual Case Manager, you will be responsible for managing and processing new business applications in a timely manner.Key ResponsibilitiesApplication ManagementBuild and maintain positive working relationships with internal...


  • Old Toronto, Ontario, Canada Foresters Financial Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Bilingual Case Manager to join our team at Foresters Financial Services, Inc. As a Bilingual Case Manager, you will be responsible for managing and processing new business applications in a timely manner.Key ResponsibilitiesApplication ManagementBuild and maintain positive working relationships with internal...


  • Toronto, Ontario, Canada CB Canada Full time

    Bilingual Case Management SpecialistCB Canada is seeking a Bilingual Case Management Specialist to support our operations in the insurance sector.Role OverviewThe primary function of the Bilingual Case Management Specialist is to deliver proactive case oversight, addressing inquiries related to specific cases and managing escalated inquiries from the new...


  • Toronto, Ontario, Canada CB Canada Full time

    Bilingual Case CoordinatorCB Canada is seeking a dedicated Bilingual Case Coordinator to enhance our operational efficiency in the Banking Sector.Role OverviewThe Bilingual Case Coordinator will play a crucial role in managing cases proactively, addressing inquiries related to specific cases, and handling escalated queries from the new business...


  • Toronto, Ontario, Canada CB Canada Full time

    Bilingual Case Management SpecialistCB Canada is seeking a dedicated Bilingual Case Management Specialist to enhance our service delivery in the financial sector.Role OverviewThe primary responsibility of the Bilingual Case Management Specialist is to deliver effective case oversight, addressing inquiries related to specific cases and managing escalated...


  • Toronto, Ontario, Canada Innomar Strategies Full time

    At Innomar Strategies, we are committed to fostering healthier outcomes in the healthcare sector. We are seeking passionate professionals to oversee various projects and cases, deliver telephone assistance, and execute call-center initiatives within the pharmaceutical and biotechnology fields. If you possess a background in business management, sales, or...


  • Toronto, Ontario, Canada Innomar Strategies Full time

    At Innomar Strategies, we are committed to fostering healthier futures through our innovative services. We are currently seeking a motivated individual to oversee various projects and cases, deliver telephone assistance, and execute call-center initiatives within the pharmaceutical and biotechnology sectors. If you possess a background in business...


  • Toronto, Ontario, Canada CB Canada Full time

    Job Description**Case Coordinator - Bilingual English/French****Job Summary:**CB Canada is seeking a highly skilled Case Coordinator to join our team. As a Case Coordinator, you will be responsible for providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.**Key Responsibilities:**Manage...


  • Toronto, Ontario, Canada CB Canada Full time

    Job Description**Case Coordinator - Bilingual English/French****Job Summary:**CB Canada is seeking a highly skilled Case Coordinator to join our team. As a Case Coordinator, you will be responsible for providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.**Key Responsibilities:**Manage...


  • Toronto, Ontario, Canada Europ Assistance Full time

    Job Title: Bilingual Agent Case ManagerEurop Assistance Canada, part of Generali Group, is seeking a highly skilled and experienced Bilingual Agent Case Manager to join our Travel Assistance team in Canada.We are looking for a talented individual to contribute to the growth and development of our local operations in Canada, working closely with our global...

  • Case Manager

    6 days ago


    Toronto, Ontario, Canada CB Canada Full time

    Job Description**Job Title:** Case Coordinator - Bilingual English/French**Job Summary:** We are seeking a highly skilled Case Coordinator to join our team at CB Canada. The successful candidate will be responsible for providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.Key...

  • Case Manager

    7 days ago


    Toronto, Ontario, Canada CB Canada Full time

    Job Description**Job Title:** Case Coordinator - Bilingual English/French**Job Summary:** We are seeking a highly skilled Case Coordinator to join our team at CB Canada. The successful candidate will be responsible for providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.Key...


  • Toronto, Ontario, Canada Manulife Full time

    About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group dedicated to helping individuals make informed decisions and improve their lives. With global headquarters in Toronto, Canada, we operate as Manulife across Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide...


  • Toronto, Ontario, Canada Europ Assistance Full time

    Night Bilingual Claims Case ManagerEurop Assistance Canada, a member of the Generali Group, is seeking a Night Bilingual Claims Case Manager to enhance our Travel Assistance & Claims division in Canada. This position plays a crucial role in establishing and developing local operations.As a global entity operating in over 200 countries and territories, Europ...


  • Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    Travel Assistance Case Manager Join our team at World Travel Protection (WTP) as a Travel Assistance Case Manager and play a vital role in protecting people while they travel. Our mission is to provide exceptional support to our customers, ensuring their safety and well-being in times of need. About the Role As a Travel Assistance Case Manager, you will be...

  • Case Manager

    6 days ago


    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job SummaryCentre for Addiction and Mental Health is seeking a skilled Case Worker to join our team. As a Case Worker, you will play a vital role in providing client-centered support and services to individuals struggling with addiction and mental health issues.Key ResponsibilitiesProvide psychosocial support to clients, helping them access and maintain...

  • Case Manager

    7 days ago


    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job SummaryCentre for Addiction and Mental Health is seeking a skilled Case Worker to join our team. As a Case Worker, you will play a vital role in providing client-centered support and services to individuals struggling with addiction and mental health issues.Key ResponsibilitiesProvide psychosocial support to clients, helping them access and maintain...


  • Toronto, Ontario, Canada Europ Assistance Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Agent Case Manager to join our team at Europ Assistance Canada. As a key member of our Travel Assistance team, you will be responsible for delivering exceptional customer service to clients in a fast-paced and dynamic environment.Key ResponsibilitiesProvide professional, attentive, and...


  • Toronto, Ontario, Canada Europ Assistance Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Agent Case Manager to join our team at Europ Assistance Canada. As a key member of our Travel Assistance team, you will be responsible for delivering exceptional customer service to clients in a fast-paced and dynamic environment.Key ResponsibilitiesProvide professional, attentive, and...

  • Case Manager

    7 days ago


    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for managing assigned projects and cases, providing telephone support to patients, healthcare professionals, and funding bodies, and implementing call-centre programs.Key ResponsibilitiesManage assigned projects and cases, ensuring...