Current jobs related to Lead Client Relations Manager - Cambridge, Ontario - Fire Safety and Protection
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator Job Description At beBee Professionals, we are seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. Key Responsibilities: * Develop and maintain strong relationships with clients * Respond to customer inquiries and resolve issues...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator Job Description At beBee Professionals, we are seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. Key Responsibilities: * Develop and maintain strong relationships with clients * Respond to customer inquiries and resolve issues...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator =========================== **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. **Key Responsibilities** • Develop and maintain strong relationships with clients • Respond to...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator Job Description At beBee Professionals, we are seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. Key Responsibilities: * Develop and maintain strong relationships with clients * Respond to customer inquiries and resolve issues...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator =========================== **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. **Key Responsibilities** • Develop and maintain strong relationships with clients • Respond to...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator Job Description At beBee Professionals, we are seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. Key Responsibilities: * Develop and maintain strong relationships with clients * Respond to customer inquiries and resolve issues...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator ========================== **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. **Key Responsibilities** • Develop and maintain strong relationships with clients • Respond to customer...
-
Client Relations Liaison
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full timeClient Relations Coordinator ========================== **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to manage client relationships, provide exceptional customer service, and ensure customer satisfaction. **Key Responsibilities** • Develop and maintain strong relationships with clients • Respond to customer...
-
Client Relations Liaison
3 weeks ago
Cambridge, Ontario, Canada beBee Professionals Full timeWe are seeking a Customer Experience Manager to develop and maintain relationships with clients, providing exceptional customer service and ensuring customer satisfaction.The ideal candidate will have excellent communication and interpersonal skills, as well as a strong customer service background and experience in customer relationship management,...
-
Labour Relations Manager
3 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. We are seeking a Labour Relations Manager to drive strategic labour relations initiatives at our manufacturing plants in Cambridge and Owen Sound.The successful candidate will oversee collective bargaining, grievance processes, and arbitrations with the United...
-
Labour Relations Manager
3 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeLabour Relations ManagerBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. We are seeking a highly skilled Labour Relations Manager to join our team in Cambridge, Ontario.Key ResponsibilitiesLabour Relations Leadership: Develop and implement strategic labour relations initiatives to foster collaboration between...
-
Labour Relations Manager
3 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeLabour Relations ManagerBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. We are seeking a highly skilled Labour Relations Manager to join our team in Cambridge, Ontario.Key ResponsibilitiesLabour Relations Leadership: Develop and implement strategic labour relations initiatives to foster collaboration between...
-
Labour Relations Manager
3 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeLabour Relations ManagerBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. We are seeking a highly skilled Labour Relations Manager to join our team in Cambridge, Ontario.Key ResponsibilitiesLabour Relations Leadership: Develop and implement strategic labour relations initiatives to foster collaboration between...
-
Labour Relations Manager
4 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeLabour Relations ManagerBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. We are seeking a highly skilled Labour Relations Manager to join our team in Cambridge, Ontario.Key ResponsibilitiesLabour Relations Leadership: Develop and implement strategic labour relations initiatives to foster collaboration between...
-
Labour Relations Manager
2 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. As a Labour Relations Manager, you will play a critical role in fostering collaboration between the company and the United Steelworkers (USW) union, ensuring smooth operations and a positive workplace culture.Key ResponsibilitiesLabour Relations Leadership: Act...
-
Labour Relations Manager
2 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. As a Labour Relations Manager, you will play a critical role in fostering collaboration between the company and the United Steelworkers (USW) union, ensuring smooth operations and a positive workplace culture.Key ResponsibilitiesLabour Relations Leadership: Act...
-
Labour Relations Manager
2 weeks ago
Cambridge, Ontario, Canada BWX Technologies Full timeBWXT Canada Ltd. is a leading provider of nuclear power generation equipment and medical isotopes. We are seeking a Labour Relations Manager to drive strategic labour relations initiatives at our manufacturing plants in Cambridge and Owen Sound.This role will play a critical part in fostering collaboration between the company and the United Steelworkers...
-
Client Advice Manager
2 months ago
Cambridge, Ontario, Canada CIBC Full timeAbout the RoleWe are seeking a seasoned professional to join our team as a Client Advice Manager. As a key member of our Client Advice team, you will be responsible for leading a team of professionals in delivering exceptional client experiences and building strong relationships with our clients.Key ResponsibilitiesClient Experience - Lead by example and...
-
Client Advice Manager
2 months ago
Cambridge, Ontario, Canada CIBC Full timeAbout the RoleWe are seeking a seasoned professional to join our team as a Client Advice Manager. As a key member of our Client Advice team, you will be responsible for leading a team of professionals in delivering exceptional client experiences and building strong relationships with our clients.Key ResponsibilitiesClient Experience - Lead by example and...
-
Labour Relations Strategist
5 days ago
Cambridge, Ontario, Canada BWX Technologies Full timeLabour Relations StrategistBWXT Canada Ltd. is a leading provider of nuclear technology solutions. The company is seeking a Labour Relations Strategist to drive strategic labour relations initiatives at its manufacturing plants in Cambridge and Owen Sound.Key Responsibilities:Labour Relations Leadership: Oversee collective bargaining, grievance processes,...
Lead Client Relations Manager
3 months ago
About Us
Georgian Bay Fire & Safety Ltd., a prominent entity within the Fire Safety and Protection, LLC, framework, stands as one of Canada's leading independent firms specializing in life safety and property protection. Established in 1969, we have built a reputation as a trusted leader in Ontario, Canada, and have expanded our reach along the eastern seaboard of the United States. Our dedicated professionals in Fire Alarm, Security, Sprinkler, and Electrical services are unwavering in their commitment to safeguarding lives and properties.
Position Overview
The Senior Account Manager is tasked with cultivating new and prospective accounts within a designated territory for the Fire Safety and Protection (FSP) division. This role emphasizes the importance of nurturing and enhancing existing client relationships by delivering tailored solutions that address their specific needs. The Senior Account Manager is responsible for proposing additional services such as repairs, inspections, and contract renewals, while also leveraging client referrals to expand our service offerings.
Key Responsibilities:
- Actively pursue new business opportunities through networking and targeted outreach to decision-makers within existing client organizations.
- Formulate risk management strategies to assist clients in planning for lifecycle projects, thereby reducing the likelihood of costly emergency service calls.
- Develop and present competitive pricing structures for service and maintenance agreements, aiding clients in their budgeting processes.
- Establish and maintain robust business relationships aimed at earning client trust, achieving their goals, and delivering value-added solutions.
- Utilize analytical tools to conduct financial and lifecycle assessments that demonstrate value from the client's perspective.
- Create and deliver compelling proposals and professional presentations that lead to successful contract signings.
- Engage in ongoing sales and industry training to translate learning into tangible sales outcomes.
- Collaborate with operational and sales team members to ensure customer needs are met effectively.
- Foster a foundational understanding of relevant codes to support the success of our life safety initiatives.
- Maintain accurate records of all sales activities within our CRM system.
Qualifications:
- A Bachelor's degree or equivalent professional experience.
- Relevant industry certifications such as CFAA or NICET are advantageous but not mandatory.
- A minimum of 3 years of experience in a related sales role.
- Technical expertise in areas such as sprinkler systems, fire alarms, fire extinguishers, suppression systems, security solutions, or commercial facility services.
- Exceptional communication and presentation skills, capable of engaging with stakeholders at all organizational levels.
- Proven leadership in managing customer interactions and a comprehensive understanding of the sales cycle.
- Demonstrated ability to cultivate relationships with existing clients to sustain current sales and facilitate additional business opportunities.
- Strong collaborative skills to work effectively with various teams and departments.
- Proficient in crafting detailed and persuasive sales proposals.
- Highly organized with the capacity to manage multiple proposals and processes concurrently.
- A strong desire for professional, personal, and financial growth.
- Proficiency in Microsoft Office Suite and CRM platforms.
Physical Demands:
Mobility: Frequent travel may be required to meet clients or attend meetings, necessitating the ability to stand and walk for extended periods.
Lifting: Occasional lifting and transporting of materials such as presentation items or product samples may be necessary.
Vision: Adequate eyesight is required for reading documents, analyzing data, and effectively communicating information to clients.
Hearing: Normal hearing capabilities are essential for effective communication with all stakeholders.
Stamina: The role may involve long hours and multitasking, requiring physical stamina to maintain focus and productivity throughout the day.
Professional Development:
Georgian Bay Fire and Safety is dedicated to fostering employee growth within the Fire and Life Safety sector. We offer a tuition reimbursement program to support employees in obtaining certifications, including CFAA Fire Alarm Technician courses, as well as participation in relevant workshops and seminars.
Benefits:
Fire Safety and Protection (FSP) is committed to cultivating a culture that prioritizes the development of our personnel and the protection of our clients' assets. Employees can expect a comprehensive benefits package that includes:
- Extended Health Care
- Dental Coverage
- Vision Care
- Long-Term and Short-Term Disability Insurance
- Life Insurance
- Employee Assistance Program
- RRSP Matching
- Tuition Reimbursement
- Auto Allowance and Fuel Card
Health & Safety Commitment:
The health and safety of our employees are paramount. We recognize that our workforce is our most valuable asset, and we are committed to providing a safe and productive work environment. At FSP, we believe that workplace injuries and illnesses can be prevented, and we empower our employees to contribute to a safe and healthy workplace.
Equal Opportunity Employer Statement:
We are an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
