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Food Service Director

2 months ago

Salmon Arm, Canada 608940 B.C. Ltd DBA Tim Hortons Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at 608940 B.C. Ltd DBA Tim Hortons. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and cleanliness.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of staff to achieve sales and customer service targets
    • Conduct performance reviews and provide coaching and development opportunities
  • Operations and Logistics
    • Develop and implement operational procedures to ensure efficient and effective service delivery
    • Manage inventory and supplies to minimize waste and optimize stock levels
    • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
  • Customer Service and Sales
    • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner
    • Develop and implement sales strategies to increase revenue and drive business growth
  • Marketing and Promotion
    • Participate in marketing plans and initiatives to promote the restaurant and drive sales
    • Develop and implement promotional campaigns to attract new customers and retain existing ones
  • Financial Management
    • Manage budgets and financial reports to ensure accurate and timely financial information
    • Identify areas for cost savings and implement initiatives to reduce waste and optimize resources
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 2 years to less than 3 years of experience in a restaurant or food service management role
  • Work Setting
    • Fast-paced environment with multiple priorities and deadlines
    • Ability to work under pressure and maintain a calm and professional demeanor
  • Personal Suitability
    • Accurate and detail-oriented with strong organizational skills
    • Client-focused with excellent communication and interpersonal skills
    • Dependable and reliable with a strong work ethic
    • Flexible and adaptable with a positive attitude
    • Organized and efficient with a focus on results
    • Reliable and trustworthy with a strong sense of integrity
    • Team player with a collaborative and supportive approach
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package
    • Opportunities for career advancement and professional development
  • Work-Life Balance
    • 35 hours per week with a regular schedule
    • Opportunities for flexible scheduling and work-life balance
  • Professional Development
    • Training and development opportunities to enhance skills and knowledge
    • Support for continuing education and certification