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Hospitality Service Representative

3 months ago

Inuvik, Canada Northern Property REIT Full time

Join Northern Property REIT as a Hospitality Service Representative, where you will play a vital role in ensuring our guests enjoy a pleasant and memorable experience. Our team is dedicated to providing outstanding service and creating a welcoming atmosphere.

Key Responsibilities:

  • Greet and assist guests during the check-in process
  • Process guest payments and respond to inquiries
  • Collaborate with housekeeping and maintenance teams to fulfill guest requests
  • Oversee reservations and allocate rooms efficiently
  • Perform bookkeeping duties and conduct nightly reconciliations
  • Maintain accurate guest records and address any issues
  • Provide information about hotel amenities and local attractions

Required Qualifications:

  • Excellent customer service and interpersonal skills
  • Professional appearance and demeanor
  • Strong problem-solving capabilities
  • Detail-oriented, organized, and able to handle multiple tasks
  • Willingness to work flexible hours, including evenings and weekends

If you are committed to delivering high-quality service and enhancing guest satisfaction, we encourage you to consider this opportunity with Northern Property REIT.