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Store Supervisor Lead

2 months ago


Orillia, Ontario, Canada Circle k operating agency Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K Operating Agency. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail stores, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Supervise and coordinate the activities of retail store staff, including sales associates, cashiers, and stockroom personnel.
  • Customer Service: Ensure that customers receive exceptional service, resolving any issues or complaints in a timely and professional manner.
  • Sales and Merchandising: Analyze sales data and implement strategies to increase sales and improve merchandising displays.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring accurate inventory levels and minimizing stockouts.
  • Payroll and Administration: Process payroll, manage employee records, and maintain accurate records of store operations.
  • Performance Management: Conduct regular performance reviews, providing feedback and coaching to staff to improve performance and achieve goals.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Environment

This is a permanent, full-time position working 32 to 40 hours per week. The work environment is fast-paced, with tight deadlines and a combination of sitting, standing, and walking.

Language and Work Conditions

The primary language of work is English, and the work conditions include working under pressure, manual dexterity, and attention to detail.