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Store Supervisor Lead
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K Operating Agency. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail stores, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Store Operations: Supervise and coordinate the activities of retail store staff, including sales associates, cashiers, and stockroom personnel.
- Customer Service: Ensure that customers receive exceptional service, resolving any issues or complaints in a timely and professional manner.
- Sales and Merchandising: Analyze sales data and implement strategies to increase sales and improve merchandising displays.
- Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring accurate inventory levels and minimizing stockouts.
- Payroll and Administration: Process payroll, manage employee records, and maintain accurate records of store operations.
- Performance Management: Conduct regular performance reviews, providing feedback and coaching to staff to improve performance and achieve goals.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of retail management experience
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
This is a permanent, full-time position working 32 to 40 hours per week. The work environment is fast-paced, with tight deadlines and a combination of sitting, standing, and walking.
Language and Work ConditionsThe primary language of work is English, and the work conditions include working under pressure, manual dexterity, and attention to detail.