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Operations Director

2 months ago

Mississauga, Ontario, Canada WESCO International Full time
Job Description:

As the Director of Operations, you will be responsible for the performance of all operational functions of a large, complex location, or multiple remote locations. You will provide strategic leadership to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will partner with leaders across Supply Chain, Operations, and all business units to drive continuous improvement.

Key Responsibilities:
  • Operational Efficiency: Manages operations with an objective to improve operational efficiency and increase productivity.
  • Talent Development: Provide guidance on hiring, developing talent, and managing staff.
  • Team Leadership: Leads a team to ensure objectives are met, including driving customer excellence plans, setting and managing performance targets, and employee performance management.
  • Process Improvement: Drives LEAN methodologies to improve efficiency, productivity, and quality.
  • Strategic Leadership: Provides strategic and tactical leadership to achieve corporate goals.
  • Business Planning: Develops annual business plans and identifies key activities and priorities.
  • Operational Strategies: Implements and communicates operational strategies and solutions consistent with business plans.
  • Compliance: Ensures compliance with standard operating procedures, policies, internal audit control, Sarbanes-Oxley controls, and business management quality system planning.
  • Inventory Management: Partners with inventory leaders to ensure region inventory needs and goals are met.
  • Budget Management: Sets and monitors operational budgets.
  • Business Continuity: Provides guidance to ensure business continuity and recovery plans are met.
  • Policy Development: Ensures operational policies and procedures are appropriate to business.
Qualifications:
  • Education: High School Degree or equivalent required
  • Experience: 7-10 years of operation leadership experience in distribution center facilities
  • Certifications: LEAN yellow belt certification
  • Skills: Business and management principles, including strategic planning and resource allocation, strategic thinking skills, ability to work with senior management and regional teams, ability to identify external resources, develop, and manage relationships with vendors and other external and internal service providers, strong interpersonal and communication skills, strong decision making, analytical, and problem-solving skills, working knowledge of data analytics and performance and operation metrics