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Hotel Operations Supervisor

2 months ago

Niagara Falls, Ontario, Canada The Glengate Hotel & Suites Full time
Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at The Glengate Hotel & Suites.

Responsibilities
  • Supervise and coordinate the work of hotel staff, ensuring efficient operation of hotel facilities and services.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure high-quality service delivery.
  • Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
  • Requisition materials and supplies as needed.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical stamina to stand for extended periods.
Work Environment

The successful candidate will work in a dynamic and fast-paced hotel environment, with a focus on delivering exceptional customer service and ensuring the smooth operation of hotel facilities and services.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.