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Food and Beverage Service Associate

2 months ago

Surrey, British Columbia, Canada Tandoori Town Indian Kitchen Ltd. Full time
Job Summary

We are seeking a highly motivated and customer-focused Server to join our team at Tandoori Town Indian Kitchen Ltd. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Provide menu recommendations and descriptions to customers, highlighting daily specials and promotions.
    • Present bills to customers and process payments in a timely and efficient manner.
  • Food and Beverage Service
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Clear and clean tables, trays, and chairs to maintain a clean and organized dining area.
  • Work Environment
    • Work in a fast-paced environment, handling multiple tables and customers simultaneously.
    • Stand for extended periods, bending, crouching, and kneeling as needed to perform duties.
    • Work under pressure to meet customer demands and deadlines.
  • Personal Qualities
    • Exhibit excellent communication and interpersonal skills, working effectively with customers, colleagues, and management.
    • Demonstrate flexibility and adaptability in a dynamic and ever-changing work environment.
    • Take initiative to provide exceptional customer service and resolve customer complaints in a professional manner.
    Requirements
    • Secondary (high) school graduation certificate.
    • Will train.
    • Ability to work in a fast-paced environment.
    • Excellent communication and interpersonal skills.
    • Flexibility and adaptability.
    • Ability to work under pressure.
    • Physical stamina to stand for extended periods and perform duties as required.