Application Engineer

3 days ago

Mississauga, Ontario, Canada Mpac Group Full time
Job Title: Application Engineer

We are seeking an experienced Application Engineer to join our team at Mpac Group. As an Application Engineer, you will play a key role in collaborating with sales to ensure accurate and timely proposals and bids.

Key Responsibilities:
  • Review customer required safety and electrical specifications
  • Prepare accurate cost estimations for proposals
  • Secure OEM proposals from outside vendors as required
  • Support outside selling activities
  • Understand customer decision-making process and criteria
  • Respond to customer inquiries in a timely, professional manner
  • Co-ordinate with all departments, the RSM (Regional Sales Manager) and the customer, to ensure quotes are available on time, are complete, accurate and of a high quality
  • Act as the voice of the customer within Langen
  • Represent Langen with the RSM's and customers, to close orders, answer technical questions, and provide the appropriate packaging solution
  • Provide input into and maintain databases (customer/market/competitor intelligence)
Secondary Responsibilities:
  • Support Project Managers during order execution
Knowledge and Skills Required:
  • 3-5 years' experience in quoting or engineering of highly engineered capital equipment
  • Degree or Technical Education in Electrical or Mechanical Engineering with focus on Robotics, Automation and controls
  • Automation Equipment / Secondary Packaging experience is preferred
  • Ability to develop and maintain a technical appreciation of Mpac Langen products
  • Excellent written and verbal communication skills
  • Highly customer focused
  • Strong organizational ability, able to set priorities and meet deadlines
  • Advanced level of computer skills (Microsoft Office, AutoCAD)
Physical Demands:
  • Most work is performed in an office environment with occasional trips to the assembly floor and the warehouse
  • Hearing acuity required for safety reasons while on the assembly floor
  • Exposure to high noise from machines operating nearby during visits to the assembly floor
  • Most of work is done while sitting down
  • Works with computer for prolonged periods of time
Desired Behavioural Competences:
  • Team Leadership
  • Decision-making
  • Organize

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