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Senior Order Fulfillment Specialist

2 months ago

Surrey, British Columbia, Canada Best Buy Full time

**About the Role**

We are seeking a highly skilled and enthusiastic Senior Order Fulfillment Specialist to join our team at Best Buy. As a key member of our retail team, you will play a critical role in providing a seamless online order pick-up experience for our customers.

**Key Responsibilities**

  • Prepare and package online orders with precision and efficiency
  • Lead and train team members to ensure exceptional customer service
  • Assist customers in retrieving their products and respond to their inquiries in a timely and professional manner
  • Create a positive and engaging customer experience
  • Share your passion for technology and product knowledge with customers

**Requirements**

  • 1 to 2 years of experience in retail, preferably in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to adapt to dynamic situations in a fast-paced environment
  • Commitment to maintaining a safe, inclusive, and fun working environment

**What We Offer**

  • Flexible schedules to meet business needs
  • Employee discounts on cutting-edge technology
  • Competitive compensation and benefits package
  • A supportive and inclusive team environment
  • Training programs to develop new skills and achieve certifications

**About Best Buy**

As Canada's premier destination for technology, Best Buy is committed to creating a diverse and inclusive work environment that fosters growth and development. We are recognized as one of Canada's Top 100 Employers and strive to provide our employees with the tools and training necessary to succeed in their roles.