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Retail Store Manager

2 months ago

Calgary, Alberta, Canada Crescent Heights Liquor Store Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Crescent Heights Liquor Store. As a key member of our management team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign sales floor staff to duties and ensure they are equipped to provide exceptional customer service.
  • Hire, train, and develop a high-performing team of sales associates.
  • Authorize returns and exchanges, ensuring a seamless customer experience.
  • Establish and manage work schedules to meet business needs.
  • Prepare and analyze sales reports, identifying areas for improvement and opportunities for growth.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Oversee inventory management, ensuring accurate stock levels and minimizing losses.
  • Supervise and coordinate the activities of sales floor staff, providing guidance and support as needed.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail management role.
Work Environment

This is a fast-paced environment that requires strong organizational and communication skills. You will work under pressure to meet sales targets and provide excellent customer service.

Financial Benefits
  • Bonus opportunities.
  • Gratuities.
  • Permanent full-time position with 30 hours per week.
  • Work Language: English.