Client Advisor

1 month ago

Fredericton, New Brunswick, Canada Royal Bank of Canada> Full time
Job Summary

We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. As an RBC Ambassador, you will be responsible for delivering exceptional customer service and finding solutions to meet the individual needs of our clients.

Key Responsibilities
  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying opportunities for advice, solutions, and digital enablement.
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience and drive solutions.
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to RBC partners, or personally fulfill client solutions.
  • Proactively take ownership of resolving and preventing client banking problems.
  • Cultivate and maintain relationships with partners to work as one RBC team.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.
Requirements
  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices.
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • A world-class training program in financial services.
  • Excellent career development and access to a variety of job opportunities across business and geographies.
  • Leaders who support your development through coaching and managing opportunities.
  • Work in a dynamic, collaborative, progressive, and high-performing team.

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