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Distribution Operations Supervisor
2 months ago
About FortisAlberta Inc.
FortisAlberta Inc. is a leading electricity distribution provider in Alberta, committed to delivering safe and reliable service to our customers. We are seeking a highly skilled and experienced professional to join our team as a Supervisor Field Operations.
Job Summary
The Supervisor Field Operations will be responsible for overseeing the planning, scheduling, and coordination of all distribution operations, construction, and asset management work in a safe and timely manner. This role will involve leading and supervising a strong Operations team through effective leadership, communication, coaching, planning, and organization.
Key Responsibilities
- Build and lead a high-performing Operations team that performs and assists in the construction, operations, and maintenance of the distribution system.
- Responsible for all elements of employee relations, including hiring, training, performance appraisals, terminations, and resolving labour relations issues.
- Ensure all direct reports receive proper training and development opportunities, sign Blue Book task sheets, identify training requirements, and review or manage individual performance on a regular basis.
- Oversee the efficient utilization of resources to meet customer requirements.
- Ensure adequate resourcing levels through time approval, vacation/leave requests and on call resourcing.
- Approve and maintain the call schedule.
- Provide direction and communication to staff on changes to standards, practices and policies.
- Prioritize, schedule and complete work within required timelines in consultation with Supervisor Projects, Supervisor Field Scheduling and Supervisor Dispatch.
- Work with staff to ensure the electrical distribution system and all buildings/vehicles etc. are kept safe and reliable.
- Assist the Manager Field Operations in the management of capital and operating budgets.
- Build and maintain excellent working relationships with local customers, landowners, business owners, and community leaders.
- Complete required reports for the Manager Field Operations.
- Ensure employees adhere to work methods, safe work practices/policies; this includes investigating incidents or accidents and following up as required.
- Complete monthly site observations to ensure work is completed in a safe manner and that quality standards are adhered to.
- Special projects and other duties as required.
Requirements
- Demonstrated effective written and verbal communication skills.
- Excellent decision making and problem-solving skills.
- Proven leadership skills in operations, construction, safety, planning, organization, building relationships, conflict resolution and the ability to deliver customer satisfaction.
- Proven ability to build relationships and lead effective teams.
- Ability to interpret and explain FortisAlberta safe work practices, safety regulations, and external regulations.
- Demonstrated writing abilities, organizational skills, competency with intermediate business computer applications (i.e., Microsoft Office; familiarity with SAP or mobile/field work applications would be an asset).
- Working knowledge of FortisAlberta's operations and construction practices and processes.
Qualifications
- Journeyman Power Line Technician, and 7 years of experience with the construction and operation of an electric distribution system are required.
- Minimum of 3 years of progressive supervisory/leadership experience is required.
- Project and/or budget management experience would be an asset.
- Experience working in a regulated environment, preferably within the electrical utility industry, would be an asset.
Special Conditions
- Frequent travel or overnight absences may be required.
- Valid Class 5 drivers permit.