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Front End Supervisor

2 months ago

Boisbriand, Quebec, Canada The Home Depot Canada Full time

Job Summary:

The Front End Supervisor - Team Lead is a key member of our team at The Home Depot Canada, responsible for leading and developing a team of Front End Associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Team Leadership: Provide coaching, training, and development opportunities to Front End Associates to enhance their skills and knowledge, and to support their career growth.
  • Customer Service: Ensure that all customers receive a high level of service, and that their needs are met in a timely and efficient manner.
  • Operations: Oversee the daily operations of the Front End department, including scheduling, inventory management, and cash handling procedures.
  • Performance Management: Conduct regular performance reviews, provide feedback, and make recommendations for improvement to ensure that team members are meeting their performance goals.
  • Communication: Communicate effectively with team members, customers, and other stakeholders to ensure that information is shared and understood.

Requirements:

  • Leadership Experience: 1-2 years of experience in a leadership role, preferably in a retail or customer-facing environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with team members, customers, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations, identify solutions, and implement changes as needed.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including health and dental benefits, profit sharing, and a stock purchase plan.
  • Opportunities for Growth: Opportunities for career growth and development, including training and development programs, and opportunities for advancement.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of professionals who are passionate about delivering exceptional customer service and driving sales growth.