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Shift Manager

2 months ago

St Catharines, Ontario, Canada 2649476 Ontario Inc. Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at 2649476 Ontario Inc. as a key member of our operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members who prepare and portion food.
    • Train staff in job duties, sanitation, and safety procedures to ensure a high level of quality and efficiency.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Teamwork and Communication
    • Work collaboratively with other departments to ensure seamless operations.
    • Communicate effectively with staff, management, and customers to achieve common goals.
Requirements
  • Education and Experience
    • College/CEGEP diploma or equivalent.
    • 1 year to less than 2 years of experience in a fast-paced food service environment.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work under pressure and meet tight deadlines.
    • Strong attention to detail and organizational skills.
    • Flexibility and adaptability in a fast-paced environment.
Working Conditions
  • Work Environment
    • Fast-paced food service environment with a focus on quality and customer satisfaction.
  • Physical Demands
    • Combination of sitting, standing, and walking throughout the shift.
    • Standing for extended periods and walking to maintain a high level of activity.
What We Offer
  • Competitive Compensation
    • 32 to 40 hours per week.
  • Benefits
    • Recognized employer with a strong reputation in the industry.