Electronics Support Specialist

2 months ago

Calgary, Alberta, Canada Marshall Retail Group Full time

**About Marshall Retail Group**

We are a leading retail company that operates a chain of stores offering a wide range of electronics products. Our stores are designed to provide an exceptional shopping experience for our customers.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a Customer Service Associate, you will be responsible for providing excellent customer service, answering customer inquiries, and resolving customer complaints in a professional and courteous manner.

**Key Responsibilities**

  • Provide exceptional customer service to customers in a fast-paced retail environment
  • Answer customer inquiries and resolve customer complaints in a professional and courteous manner
  • Process customer transactions accurately and efficiently
  • Maintain a clean and organized store environment
  • Work collaboratively with other team members to achieve sales and customer service goals

**What We Offer**

  • A competitive hourly wage
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time off policy
  • Opportunities for career advancement and professional growth

**Requirements**

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills

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