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Shift Manager

2 months ago


Kelowna, British Columbia, Canada Fresh Slice Pizza Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Fresh Slice Pizza. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to help them improve their performance.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional and timely manner.
  • Administrative Tasks: Assist in budget preparation, and perform same duties as workers supervised.
  • Support for Newcomers and Refugees: Participate in a government or community program or initiative that supports newcomers and/or refugees, and assist with their immediate settlement needs.
  • Support for Youths: Participate in a government or community program or initiative that supports youth employment, and offer on-the-job training tailored to youth.
  • Support for Indigenous People: Participate in a government or community program or initiative that supports Indigenous people, and provide cultural competency training and/or awareness training to all employees.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 30 to 36 hours per week.