Tour Operations Manager

1 month ago


Montreal, Quebec, Canada 9489-9358 Québec Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Tour Operations Manager at 9489-9358 Québec Inc.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure seamless execution of tours and events.
  • Prepare and submit reports to management on a regular basis.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Coordinate, assign, and review work to ensure timely completion and high-quality results.
  • Train staff on new procedures and protocols to ensure consistency and excellence.
  • Coordinate and schedule activities, including travel arrangements and itineraries.
  • Collaborate with local tour guides or leaders of performance groups to ensure a smooth and enjoyable experience for clients.
  • Oversee operational logistics of the organization, including inventory management and supply chain coordination.
  • Work a regular 35-hour week, with occasional overtime as required.
  • Work Language: English or French.
Requirements
  • College/CEGEP diploma or equivalent.
  • 2 years to less than 3 years of experience in hospitality administration/management.


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