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Restaurant Operations Manager

2 months ago

Spruce Grove, Alberta, Canada BK Foods Ltd Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at BK Foods Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members, including food service counter attendants, food preparers, and kitchen and food service helpers.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Train staff in job duties, sanitation, and safety procedures.
    • Prepare budget and cost estimates.
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Knowledge and Skills
    • Must have knowledge of the establishment's culinary genres.
    • Excellent oral communication and interpersonal skills.
    • Ability to work in a fast-paced environment with tight deadlines.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Ability to work 40 hours per week.
  • Work Language: English.