Customer Service Technician

1 month ago

Barrie, Ontario, Canada Adams Limitless Inc Full time
Job Summary

We are seeking a skilled and proactive Customer Service Technician to join our dynamic team on a busy new residential construction site in Stayner. This role offers an opportunity to work hands-on with new homeowners ensuring their homes meet the highest standards.

Key Responsibilities
  • Visit homes post-closing to assess and address any reported deficiencies.
  • Conduct repairs and touch-ups both inside and outside the home, including drywall and taping, trim work, painting, ceramic/hardwood repairs, caulking, and carpet repairs.
  • Perform inspections at various stages: 30-day, 6-month, 1-year, and 2-year, and carry out necessary work in line with these inspections.
  • Collaborate daily with the Director of Customer Service or Customer Service Representatives to review completed work and coordinate with trades for upcoming tasks.
  • Maintain a clean and respectful working environment, ensuring positive interactions with homeowners.
Requirements
  • Experience: At least 5 years in residential construction with a strong grasp of construction principles, procedures, and technical drawings.
  • Skills: Proven hands-on experience in multiple trades (carpentry, drywall, painting, etc.) and familiarity with various tools and equipment.
  • Communication: Strong ability to communicate clearly and professionally with homeowners and team members.
  • Independence: Ability to work independently while being a collaborative team player.
  • Tools & Equipment: Must have a valid driver's license, own vehicle, and a set of basic hand and power tools.
  • Safety: Current safety certifications or a willingness to obtain them.
  • Bonus: Knowledge of the Tarion Performance Guidelines is a plus.
Why Join Us

This is a fantastic opportunity for a skilled technician who thrives on delivering quality craftsmanship and exceptional customer service. With a supportive team environment, competitive pay, and a generous gas allowance, you'll have the tools and support you need to excel.

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