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Operations Officer II

2 months ago

Edmonton, Alberta, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled Operations Officer II to join our team. As an Operations Officer II, you will be responsible for executing transactions accurately, on time, and in line with established guidelines and procedures.

Key Responsibilities
  • Execute transactions accurately, on time, and in line with established guidelines and procedures.
  • Refer or escalate processing or operational issues as needed based on a solid understanding of the issue.
  • Identify opportunities to improve service delivery.
  • Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels.
  • Interact with partners by responding to requests in an effective and timely manner.
  • Use effective relationship skills when communicating with partners, colleagues, and customers.
Requirements
  • Undergraduate degree or college diploma preferred.
  • 1+ year relevant experience.
About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.