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Customer Service Representative
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We are seeking a highly skilled and customer-focused Customer Service Desk Associate to join our team at Walmart Canada. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, representing our company values, and ensuring compliance with our policies and procedures.
Key Responsibilities- Provide friendly and professional customer service, responding to customer inquiries and resolving issues in a timely and effective manner.
- Represent company values and promote a positive shopping experience for our customers.
- Maintain accurate records and adhere to company policies and procedures, including refund automation and sales tax exempt records.
- Assist customers with information, refunds, exchanges, and directions, ensuring a seamless shopping experience.
- Ensure all damaged merchandise is properly processed and returned to the sales floor.
- Verify returned merchandise against refund slips prior to returning it to the sales floor.
- Scan items correctly before returning them to the sales floor.
- Minimum Qualifications
- Outlined below are the required minimum qualifications for this position.
- Outlined below are the optional preferred qualifications for this position.
We are committed to accommodating the disability-related needs of applicants and associates as required by law.